Cost to Continue Google Maps on Audi Q5

• #5

I emailed customer services about this.
The told me to send an email to digitalsupport.uk@audi.de
They claim to have fixed it and said that it would be back in 7-14 days but it is not working yet (11 days and counting).

• #9

I have been given the runaround by Audi no-customer services and audi digital.

Apparently they have renewed the contract with Google as pre-2018 cars will lose google earth overlay and there is no replacement. Fuming and Audi's attitude stinks.

I have heard that Google updated the overlay which has meant that its incompatible with the hardware in Audi cars. Which clearly means that Audi's design and coding is antiquated and very very poor.

So what is this Satellite Card and why have they not mentioned it, is it only available to post 2018 cars, what about pre-2018 cars. Why do I have to find this out of a forum. Audi customer services is appalling/non-existent.

• #13

Just heard back from Audi Digital Support saying that the Connect Licence has to be renewed through MyAudi.
This will make you laugh....

• #15

My car is at the dealer for some warranty work on Tuesday.
I will raise this and the Satellite Map update.

• #18

Yep, this is what shows up in my MyAudi for my November 2017 FL.
I also have my own Sim.

• #20

So, now there is more confusion.
The dealer spoke to Audi Connect and apparently, I should be able to pay £55 a year for Google maps and the connect license through MyAudi.
In case I was a dullard and had missed something in the App, I don't question it.
Just arrived home, checked the app and the only thing available is as per my screenshot in my post above.
I questioned the Satellite card /maxar data and apparently it is not relevant for my car.
I think that I will cut my losses and just turn off the data module.

• #22

It can be fixed with a simple upgrade from a good VAG coder.

• #25

For those with MIB2 High / Technology Pack systems there is a replacement service via a new provider. The graphics are downloaded and stored on demand but you need an update and a valid Audi Connect Licence.

VAG Car Coding is able to perform the needed update, has been rolling this out for a while actually, via genuine firmware and authorised access to the VW Group online service tool to the following vehicles and related models such as S and RS cars:

• A4
• A5
• Q5
• Q7
• Q2
• A3

Updates are ONLY for model year 2017 (MY17) and onwards vehicles ONLY.

A6 and A7 vehicles are not eligible. Currently awning further information re TT and R8 vehicles however we did have an R8 gen 2 v10 working with no issues the other day.

Those with MIB1 and MMI3G Plus or High / Technology Pack systems, Google Earth Overlay is no longer available and there is no replacement solution.

• #27

Thats good news, will the car need to be with you do do it?
Whats is cost to do?
What I find funny is Audi themselves don't know a thing

Vehicle would need to visit myself in London or at one of my coding partners around the UK. Anyone offering to do this remotely would not be authorised to do so. I would ask a standard coding session fee of £45.00 for the works.

• #33

Thanks for clearing up . So PFLs with the top spec MIB are ********, for the moment anyway ?

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PFL cars won't have the graphics anymore yes. Doubt Audi will come up with an alternative as the MIB1 went end of life end of 2016.

• #35

Oh dear, not good news for me, so will the same happen to MIB2 in a few years ?

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Hard to say. VW group have changed suppliers and older hardware cannot support the new service. No one knows if they will do something similar again in future.

• #36

Lol why are people acting like Google maps going is the end of the world.

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• #37

Lol why are people acting like Google maps going is the end of the world.

Once you get used to the Google Earth overlay, it's cooler than a vial of COVID vaccine.......

Last edited: Dec 22, 2020

• #38

Once you get used to it, it's cooler than a vial of COVID vaccine.......

Lol and it'll be a while before we see that

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• #40

Is there a list of these partners around the UK, just bought an RS3 FL and maps ain't working for me either.

Where are you based?

greenrentolosirld00.blogspot.com

Source: https://www.audi-sport.net/xf/threads/google-maps-are-no-more.422579/

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